
Call accounting software is an application that records information about telephone
calls from a PBX for later reporting and analysis. SMDR records from the PBX looking
like the sample below are converted to text reports or charts like those on the
right.
05/12 18:44 0061 101 100100 A
05/12 18:54 0015 102 100100 O12125551212
05/12 18:59 0101 101 101101 I
05/12 19:02 0045 101 101101 I
This call accounting information can be used in different ways, for example; to charge call traffic
to departments or cost centers; determine the number of telephone trunk links required;
detect toll-fraud; or police employee telephone misuse.
At TIM Technologies we have created a cloud-computing-based call accounting system that is both easy to
use, provides a comprehensive set of reporting and alerting tools all working alongside
our fully managed and administrated database warehousing system.
TIM4biz cloud-based call accounting is the low-cost, low-risk alternative to legacy call accounting applications.
Being a hosted call accounting solution there is no database, web server or remote access module to install.
All the major components of the system are installed at the TIM4biz data center
and are automatically backed up and maintained by TIM4biz staff.
For more information explore our call accounting pages or contact us for an obligation
free quote.
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